All items are handmade, and delicate. Although they are meant to be played with, gentle play is encouraged. Fairy accessories are small and pose a choking hazard. NOT recommended for children under 4. Items should never be placed in water and should always be handled with care. Indoor garden only.
What to do if an item arrives damaged:
* If an item arrives damaged, Wish Upon A Toadstool, LLC must be notified within a day (24 hours) of package delivery. No exceptions.
* Photo proof of the damage will be needed to start the replacement process. Photo can be emailed to: Wishuponatoadstool@yahoo.com
You can also call and let us know of the damaged item, however the photos needed before a replacement will be mailed. Replacements can take up to 4 weeks. Our contact number is 860-271-1632.
* If you are unable to supply a photo, you may mail the damaged item back to us at your cost. No COD will be accepted. Returns must be sent with delivery confirmation.
Wish Upon a Toadstool, LLC
PO Box 460941
Papillion, NE 68046
* In the event a replacement cannot be made, a refund for the damaged item will be issued, less the original shipping charges.
* Items will only be replaced if damaged during delivery, and we are notified properly.
* As all items are handmade, returns and/or refunds will NOT be given for items damaged from lack of handling with care.
* If items arrive damaged on 3 separate occasions to a single address, we will no longer be able to ship to that address. A change of shipping address will be requested. If no other address is available, any prepaid monies unused will be refunded.
* All sales are final unless otherwise stated